Our Covid-19 Policy

Throughout the COVID-19 pandemic, we have been doing our part to protect the health and safety of all our clients, patients, and staff members. We appreciate your patience and understanding as we work together to continue providing the same high level of care to your pets. See our latest COVID-19 policy below.

In-Person and Curbside Appointments

We are allowing clients to come in for all services, but we ask that you stop and check in at our front desk first. We will also continue offering curbside service for the clients who would prefer it.

For curbside appointments, you will schedule like you would a regular appointment, and when you and your pet arrive, please stay in your vehicle and call our front desk. One of our team members will retrieve your pet and bring them inside for whatever treatments they need.

We can also bring medication and food orders out to you. For appointments and pick-ups, you can call afterward and make a payment over the phone if you choose.

Use Our Online Store for Greater Convenience

For contactless orders and deliveries, feel free to use our online store for your pet’s food, treats, and medications. All items will be shipped straight to you, so you won’t need to stop by our hospital for pick-ups.

If you have any questions or would like to request an appointment for your pet, please call us at (513) 797-7387.